SDN (Sundhedsdatanettet): Servicemeddelelse om vedligehold 22-04-26 - [NSP-54092]

Scheduled Maintenance Report for NSPOP Status

Completed

The scheduled maintenance has been completed.
Posted Apr 23, 2026 - 03:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 22, 2026 - 22:00 CEST

Scheduled

Kære organisation,

(modtagere: Tekniske kontaktpersoner, SDN-brugere i aftalesystemet, SDN-brugergruppen samt kendte servicedeske).

Servicemeddelelse for SDN (Sundhedsdatanettet): Planlagt vedligehold af de decentrale firewalls hos MPLS-tilslutninger d. 22. april 2026

SDN-leverandøren TDC Erhverv gennemfører planlagt vedligehold d. 22. april 2026 fra kl. 22:00 – d. 23. april 2026 kl. 03:00.

Vedligeholdet består i en opgradering af de decentrale firewalls (Fortinet SD-WAN) hos større tilsluttede parter, som er redundant opkoblet via MPLS, fx regionerne. Dette dog med undtagelse af Sundhedsplatformen, der blev opgraderet 25-03-26.

Opgraderingerne medfører ikke ændringer i funktionalitet, men der kan i tidsrummet forekomme kortvarige driftsforstyrrelser ved failover mellem primært og sekundært udstyr – både for de tilsluttede parter selv og for adgangen til eventuelle services, som de udstiller.

Har du brug for support?

Ved eventuelle driftsforstyrrelser efter servicevinduet bedes I kontakte SPOC:


TDC Erhverv
Mail: [ sdn@tdc.dk|mailto:sdn@tdc.dk]
Telefon (+45) 4435 8008 ( altid ved akutte henvendelser og først efter oprettelse af sag via mail)
Generel information om SDN og support findes her: www.medcom.dk/opslag/support/sundhedsdatanettet-sdn.

Spørgsmål?

Har I spørgsmål til ovenstående, er I velkomne til at kontakte MedCom på sdn@medcom.dk



English version

Dear organisation,

(recipients: Technical contacts, SDN users in the agreement system, the SDN user group, and known service desks).

Service notification for SDN (Health Data Network): Planned maintenance of the decentralised firewalls at MPLS connections on 22 April 2026
The SDN supplier TDC Erhverv will carry out planned maintenance on 22 April 2026 from 22:00 until 23 April at 03:00 (UTC +1: local Danish time).

The maintenance consists of an upgrade of the decentralised firewalls (Fortinet SD-WAN) at larger connected parties that have redundant connectivity via MPLS, e.g. the regions. This excludes Sundhedsplatformen, which was upgraded on 25-03-26.

The upgrades will not change functionality, but during the maintenance window there may be brief operational disturbances during failover between primary and secondary equipment – both for the connected parties themselves and for access to any services they provide.

Do you need support?
In case of any operational disturbances after the service window, please contact the SPOC:

TDC Erhverv
Email: sdn@tdc.dk
Phone: (+45) 4435 8008 (always for urgent inquiries and only after a case has been created via email)
General information about SDN and support can be found here: https://medcom.dk/medcom-in-english/system-management/health-data-network/technical-support/

Questions?
If you have any questions about the above, you are welcome to contact MedCom at sdn@medcom.dk.
Posted Apr 20, 2026 - 12:23 CEST
This scheduled maintenance affected: Eksterne services (Sundhedsdatanettet Core).